Migrations · Continuity

Your agency quit Magento. Magento didn’t quit you.

Agencies have been merging, chasing Adobe upmarket, or going all-in on Shopify sale credits. If that describes yours, here’s what to do next.

First 30 days

  1. Secure access

    Repo, servers, extensions, DNS, service accounts. Get them in your name today.

  2. Confirm patch status

    Find out what software versions you’re actually on.

  3. Freeze non-critical deploys

    Stability first while ownership transfers.

  4. Get a codebase audit

    From someone, us or not. The findings are what matter.

What you actually need

Not a new “digital partner.” A maintainer. Patching, monitoring, an emergency number, and someone who reads your codebase before touching it. That’s active management, and it’s the entire reason our firm is structured the way it is. Managed Magento →

If your last developer already left something broken, there’s a faster door: Store Rescue

We’re not going anywhere, and you don’t have to take our word for it.

We helped found Mage-OS and maintain it in public. Exit risk is the thing to underwrite when you pick the next team. We have receipts. The proof page →

The questions everyone in this situation asks

Our agency took the repo.
More common than it should be. The code on your production server is recoverable, and your contract likely entitles you to the repository. We’ve walked merchants through both paths.
We don’t know our patch/security status.
That’s step two of the first 30 days, and it’s a one-day check. Don’t let anyone quote a rebuild before answering this question.
Can you just take over as-is?
Yes, after the audit. We read the codebase before we touch it; that’s not negotiable, and it protects both of us.

Get a good night's sleep

Continuity audit