Contact
Talk to an engineer.
Replies from experienced staff, not AI. You’ll usually hear from us within 1 business day. If we’re not the right fit, we’ll say so, and point you somewhere better when we can.
Send a message
Best for anything with detail worth keeping in writing.
If you need help with something specific:
- Store down or compromised? Use the rescue intake, or call us during business hours.
- Extension question? Docs and existing answers first at support.paradoxlabs.com, where many are already written up. Tickets there land with our extension devs.
Mail: PO Box 1296, Lancaster, PA 17608. Paperwork only; we’re a remote-first team with no walk-in office.